Last Updated: September 2025
Welcome to Custom Threadz Clothing. By accessing or using our website customthreadz.shop, you agree to be bound by the following Terms and Conditions. Please read them carefully before making a purchase.
1. General Information
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Business Name: Custom Threadz Clothing
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Location: Queensland, Australia
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Website: customthreadz.shop
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Contact Email: support@customthreadz.shop
These Terms & Conditions apply to all visitors, customers, and users of our website.
2. Products & Orders
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All items are subject to availability.
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Product descriptions and images are provided as accurately as possible; however, slight variations in color or design may occur.
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By placing an order, you agree to provide accurate and complete details.
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We reserve the right to refuse or cancel any order for any reason, including stock unavailability, errors in product information, or suspected fraudulent activity.
3. Pricing & Payment
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All prices are listed in Australian Dollars (AUD).
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Prices are subject to change without notice.
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Payment must be made in full before orders are processed and shipped.
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Accepted payment methods will be displayed at checkout.
4. Shipping & Delivery
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We ship within Australia and may offer international shipping.
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Delivery times are estimates only and may vary depending on location and external factors beyond our control.
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Custom Threadz Clothing is not liable for delays caused by postal or courier services.
5. Returns & Exchanges
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We want you to love your purchase. If you are not satisfied, please contact us at support@customthreadz.shop within 14 days of receiving your order.
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Returns are accepted if items are unused, in their original condition, and with all tags attached.
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Some items such as custom printed clothing may be non-refundable.
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Customers are responsible for return shipping costs unless the product is faulty or incorrect.
6. Intellectual Property
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All content on customthreadz.shop, including logos, images, designs, and text, is the property of Custom Threadz Clothing and may not be used, copied, or distributed without permission.
7. Limitation of Liability
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We are not liable for any indirect, incidental, or consequential damages that arise from the use of our website or products.
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To the fullest extent permitted by law, our liability is limited to the purchase price of the product(s).
8. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy (available on our website) to understand how we collect, use, and protect your personal information.
9. Governing Law
These Terms & Conditions are governed by the laws of Queensland, Australia. Any disputes shall be resolved in the courts of Queensland.
10. Contact Us
For questions or support, please contact us at:
📧 support@customthreadz.shop
