Last Updated: September 2025
Custom Threadz Clothing (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website customthreadz.shop.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, billing/shipping address, payment details.
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Non-Personal Information: Browser type, device information, IP address, and how you use our website.
2. How We Use Your Information
We use the information we collect to:
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Process and deliver your orders.
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Communicate with you about your purchases, updates, and promotions.
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Improve our website, services, and customer experience.
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Prevent fraud and ensure website security.
3. Sharing Your Information
We respect your privacy and will never sell your information.
We may share your information only with:
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Service providers (e.g., payment processors, shipping companies) to complete your order.
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Legal authorities if required by law or to protect our rights.
4. Cookies & Tracking
Our website may use cookies and similar technologies to improve functionality, personalize your experience, and analyze site traffic. You can disable cookies in your browser settings, but some features may not work properly.
5. Data Security
We take reasonable steps to protect your personal information from misuse, loss, or unauthorized access. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Under Australian privacy law, you have the right to:
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Access the personal information we hold about you.
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Request corrections to your information.
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Opt out of marketing communications at any time.
To exercise these rights, contact us at support@customthreadz.shop.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
📧 support@customthreadz.shop
